Elder Care Services in West Palm Beach
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FAQ's View All
How can I get help at home using my long term care policy?
If you or someone you love has a long term care policy, a patient care coordinator from Accountable Home Care can discuss home care services. It is always helpful to have your long term care policy available so a representative from our nurse registry and your long term care agent can review the terms with you. It is important to us that clients have a complete understanding if there are any out of pocket expenses prior to the long term care insurance paying for care. Most people that ask for assistance have never used their long term care policy and the process seems overwhelming. Families and clients alike can be assured we can ease any uncertainties to ensure the claim filing is not a painful process.
Benefits of Using a Long Term Care Policy for Custodial Care
We help facilitate opening an insurance claim with the long term care insurance provider and the patient. Common terms such as Elimination Periods, Monthly or Daily Benefit, Care Advisory Services, Stay at Home Benefits and Assistance with Daily Living Requirements are discussed as part of the intake process.
Can I get the same caregiver for a morning and evening shift?
Maintaining continuity of care is important for our clients. Commonly known as "split shifts", the morning shift is designed to assist a client with their morning routine. Often referred to as rise and shine service, a four hour minimum is required with each shift. It is rather challenging to staff a client's wish with a split shift, however, it is up to the licensed caregiver to determine if they will accept both morning and evening shift. Evening shifts require a four hour minimum and generally clients request 6pm to 10am.
Testimonials View All
We retained Accountable during a very emotionally trying period in our mother’s life after she became very ill and could no longer live alone. Accountable provided services to our mother for approximately 1 year. Although it is very difficult to bring a caregiver into the home of a person who has been independent for her entire life, Accountable was very sensitive to our mother’s needs and concerns. They worked with us to find professional, qualified caregivers to care for our mother. We would recommend Accountable to anyone in need of professional, qualified and sensitive caregivers for part-time or full-time care.
Happy Family Member Beth A. – Jupiter, FL