Commonly Asked Questions When Using a Long Term Care Insurance Policy for In-Home Care Services
MetLife / BrightHouse
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How can I get help at home using my long term care policy?
If you or someone you love has a long term care policy, a patient care coordinator from Accountable Home Care can discuss home care services. It is always helpful to have your long term care policy available so a representative from our nurse registry and your long term care agent can review the terms with you. It is important to us that clients have a complete understanding if there are any out of pocket expenses prior to the long term care insurance paying for care. Most people that ask for assistance have never used their long term care policy and the process seems overwhelming. Families and clients alike can be assured we can ease any uncertainties to ensure the claim filing is not a painful process.
Benefits of Using a Long Term Care Policy for Custodial Care
We help facilitate opening an insurance claim with the long term care insurance provider and the patient. Common terms such as Elimination Periods, Monthly or Daily Benefit, Care Advisory Services, Stay at Home Benefits and Assistance with Daily Living Requirements are discussed as part of the intake process.
What is considered light housekeeping? I would like to get rid of my housekeeper.
Light housekeeping is designed for a caregiver to maintain the cleanliness and walking path of the area in the home for their patient. Light housekeeping is wiping down the kitchen countertop after preparing a lunch and wiping down the shower door. Light housekeeping does not mean heavy scrubbing, moving furniture or cleaning out cupboards.
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“Nancy is absolutely perfect- she anticipates our very need. She is always happy and pleasant to be with.”
Nancy, Certified Nursing Assistant (CNA) referred by Accountable Home Care